Manage All Your Customer Conversations in One Place

Unified Chat enables businesses to manage customer conversations across multiple channels from a single platform, such as website LiveChat, WhatsApp, Facebook, Instagram, and more. It also provides agent reporting and seamless team collaboration.

Facebook Messanger Instagram WhatsApp Telegram Line Live Chat Email
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Unified Chat

Unified Chat Smarter Support Seamless Conversations arrow

At Unified Chat, we help businesses deliver smarter, faster, and more personal customer support. Built on the powerful Chatwoot platform, our all-in-one SaaS solution brings omnichannel communication—including live chat, WhatsApp, Facebook Messenger, email, and more into a single, easy-to-use interface. Whether you're a startup, agency, or growing brand, Unified Chat makes it simple to manage customer conversations across multiple channels.

We're not just a software provider—we're your partner in building lasting customer relationships.

Facebook

Instagram

WhatsApp

Telegram

Line

Live Chat

Email

SMS

ChatGPT

Simple, Transparent Pricing

Flexible plans that scale with your business

Starter

৳2,495 /month

  • Agent: 3
  • Conversation: 3000/mo
  • Inboxes: 3
  • Channel: LiveChat, Facebook, Instagram
  • CRM Contact: Unlimited
  • Data Retention: 2 years
  • Webhook for AI Chatbot: Yes
  • Advance Reporting: Yes
  • Setup Charge (One Time): ৳10,000
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Growth

৳3,995 /month

  • Agent: 5
  • Conversation: 5000/mo
  • Inboxes: 5
  • Channel: LiveChat, Facebook, Instagram, WhatsApp
  • CRM Contact: Unlimited
  • Data Retention: 2 years
  • Webhook for AI Chatbot: Yes
  • Advance Reporting: Yes
  • Setup Charge (One Time): ৳15,000
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Professional

৳6,995 /month

  • Agent: 10
  • Conversation: 10000/mo
  • Inboxes: 10
  • Channel: LiveChat, Facebook, Instagram, WhatsApp, Email
  • CRM Contact: Unlimited
  • Data Retention: 3 years
  • Webhook for AI Chatbot: Yes
  • Advance Reporting: Yes
  • Setup Charge (One Time): ৳18,000
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Business

৳14,995 /month

  • Agent: 25
  • Conversation: 25000/mo
  • Inboxes: 25
  • Channel: LiveChat, Facebook, Instagram, WhatsApp, Email, Telegram, Line
  • CRM Contact: Unlimited
  • Data Retention: 3 years
  • Webhook for AI Chatbot: Yes
  • Advance Reporting: Yes
  • Setup Charge (One Time): ৳25,000
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Everything You Need to Delight Customers

Unified Chat gives you powerful tools to simplify and personalize customer support—across every channel, from one easy-to-use platform

Omnichannel Inbox

Manage WhatsApp, Email, Facebook, Instagram, Telegram, SMS & more—all from one place.

Live Chat

Elegant, customizable chat widget for your website—designed to match your brand.

Chatbot Support

Integrate with Rasa or Dialogflow to automate FAQs and streamline support.

Automations & Workflows

Trigger smart actions based on messages, labels, or time to run support on autopilot.

Mobile Apps

Stay connected with iOS & Android apps—never miss a conversation on the go.

Integrations

Connect with CRM, Slack, calendars, and other tools your team already uses.

Resources to Help You Grow

Explore guides, tutorials, and best practices to get the most out of Unified Chat.

How to connect Unified Chat to n8n

How to connect Unified Chat to n8n

This guide explains how to integrate UniChat with n8n using webhooks and HTTP requests, so you can automate conversations and connect with AI models or other services.

Unified Chat - Website live chat settings explained

Unified Chat - Website live chat settings explained

This document will help you fully set up your website live chat. It explains how to create and use the additional settings for a desired website inbox.

Unified Chat - How to setup a Facebook channel?

Unified Chat - How to setup a Facebook channel?

This guide will help you connect your Facebook page with Unified Chat (Unichat). Follow the simple steps below to set up your inbox, authenticate with Facebook, and start managing customer messages directly from Unified chat.

Frequently Asked Questions

Explore guides, tutorials, and best practices to get the most out of Unified Chat

Unified Chat FAQ
Unified Chat is a modern customer support platform that lets you manage all your customer conversations from one place—whether they come from your website, email, WhatsApp, Facebook, Instagram, or other channels.
Not at all. Unified Chat is designed to be simple and user-friendly. You can get started in minutes without needing a developer. Our support team is always here if you need help.
Yes! Unified Chat works for all industries e-commerce, SaaS, education, healthcare, finance, real estate, and more. If your business needs to talk to customers, Unified Chat can help.
Yes. You can automate repetitive tasks, route conversations, and even connect AI chatbots like Dialogflow or Rasa to reduce agent workload and improve response time.

Channels → A channel is the actual communication platform connected to your inbox. For example, Gmail, Facebook Page, WhatsApp number, or Live Chat widget. 

Inbox → When you connect a channel, its conversations will appear inside the assigned inbox.

So, if you have 3 inboxes in your plan, you can decide how to use them:

✅ 2 Live Chats + 1 WhatsApp

✅ 3 WhatsApps

✅ 2 Facebook + 1 Live Chat

...whatever fits your business best.

Absolutely. Unified Chat is flexible and built to grow with your business. You can add or remove agents anytime and adjust your setup easily based on your current needs.